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Admission


Adults: $34

Ages 4-12: $26

Ages 0-3:  Free!  No ticket necessary.

Tickets must be purchased in advance.

Limit 12 tickets per person.


Your New York Visit

Location: Penn Plaza

145 W 32nd Street

New York, NY 10001


Located across from Penn Station.

Hours

Monday - Saturday: 10AM to 8:30PM

Sunday: 11AM to 8:30PM


For private events, visit our Events page.

Directions

Across from Penn Station


SUBWAY

A, C, E, 1, 2, 3

to 34th Street/Penn Station.

B, D, F, M, N, Q, R

to 34th Street/Herald Square.


New York, NY

Tickets on sale July 19th

Contact Us

General Questions

kisses@candytopia.com

(But check the FAQ first!)


Press

press@candytopia.com


Group Sales

Click here to learn more!



Ticketing Issues

support@showclix.com

1-888-718-4253


Retail

retail@candytopia.com


Partnerships

partnerships@candytopia.com


Talent & Celebrity Relations

talent@candytopia.com

OMG, how do I get tickets?

 

Adults: $34

Children ages 4-12: $26

Children age 3 and under: Free!

Children of all ages must be accompanied by an adult.


Limit 12 tickets per transaction.  Tickets are valid ONLY at the assigned date and time slot.



Help! I bought tickets for the wrong date!


Email ShowClix customer support or call 1-888-718-4253.  They can help you with the exchange, depending on availability.



What is your return policy?


All ticket sales are non-refundable.  You can exchange your tickets for another date while available.  See above!



When will Candytopia come to my city?


Sign up to be the first to know about future touring locations!  We'll use our members' zip codes to gauge interest.

FAQ

How early should I arrive?


Please arrive at least 15 minutes early.  Guests who arrive more than 30 minutes late will be denied admittance.  Don't be that guest.



How long will my visit take?


A trip through Candytopia lasts a little over an hour. The faves on your Instagram posts will last a lifetime.  


You’re welcome to browse our gift shop or hang out in our candy lounge afterward, too!



What should I bring?


Bring your ticket, a photo ID, and your sweet self.


No outside food or drink is permitted within Candytopia, but we’ll have plenty of treats inside for you!



What should I leave at home/in the car?


Strollers

Large bags



Can I bring my pet?


Pets are not allowed, including the adorable Papillon mix who lives in your purse and you think we won’t notice. The only exception is for service animals on a leash and under their masters’ control as authorized by applicable law. Please be warned that some rooms will contain chocolate, so proceed with caution.



I have a food allergy.  Will I be able to enjoy the samples?


Yes!  Candy Queen Jackie Sorkin has a decade of experience in candy catering, and she's seen it all.  She knows how to accommodate all kinds of dietary needs!  All the major allergens will be marked on our samples, including gluten, dairy, egg, soy, peanuts, and tree nuts.  


Candytopia is a nut-free facility, with the exception of some types of pre-packaged candy sold in our gift shop.



Is this going to be amazing?


You have no idea.

Is Candytopia wheelchair/ADA accessible?


The ADA: It’s not just a good idea, it’s the law.  We got you, babe.



Do you have restrooms?


Why yes we do! The bathrooms are towards the end of the experience, so we recommend using the restrooms located in the lobby of Hotel Pennsylvania if you need to use one prior to entering Candytopia.

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