How early should I arrive?
Please arrive at least 15 minutes early. Guests who arrive more than 30 minutes late will be denied admittance. Don't be that guest.
How long will my visit take?
A trip through Candytopia lasts a little over an hour. The faves on your Instagram posts will last a lifetime.
You’re welcome to browse our gift shop or hang out in our candy lounge afterward, too!
What should I bring?
Bring your ticket, a photo ID, and your sweet self.
No outside food or drink is permitted within Candytopia, but we’ll have plenty of treats inside for you!
What should I leave at home/in the car?
Strollers
Large bags
Can I bring my pet?
Pets are not allowed, including the adorable Papillon mix who lives in your purse and you think we won’t notice. The only exception is for service animals on a leash and under their masters’ control as authorized by applicable law. Please be warned that some rooms will contain chocolate, so proceed with caution.
I have a food allergy. Will I be able to enjoy the samples?
Yes! Candy Queen Jackie Sorkin has a decade of experience in candy catering, and she's seen it all. She knows how to accommodate all kinds of dietary needs!
The handout candies in Candytopia are nut-free. Some of the handouts are produced in a facility that handles nuts. We have gluten-free, dairy-free, egg-free, soy-free, kosher, and vegan options. Please ask our staff for assistance.
Items sold in the gift shop are not guaranteed to be allergen free. Please read the labels carefully to determine if the product meets your requirements.
Noise & Light Sensitivity
Please be advised that our exhibit uses loud music and bright lights as a part of the sensory experience. If you or a member of your party is sensitive to these factors, please come prepared. Feel free to notify a Candytopia staff member if you are ever feeling uncomfortable and need to skip past a particular section.
What payments do you accept?
We accept all major credit cards, Apple Pay, and Google Pay. We do not accept cash.
Is this going to be amazing?
You have no idea.
What does my ticket include?
Your ticket will grant you one time access to our exciting candy museum, where you will have plenty of fun photo opportunities and delicious samples of candy to try! You will also get a chance to jump into our famous marshmallow pit and shop at our exclusive gift shop!
