Please check the calendar during the booking checkout for available tickets. Tickets sell out fast and if your date and time is not showing it is sold out.
**Candytopia NYC is located on the Second Floor and is only accessible via elevator**
Monday: 11:00am - 7:00pm
Tuesday: 11:00am - 5:00pm
Wednesday: 11:00am - 7:00pm
Thursday: 11:00am - 7:00pm
Friday: 11:00am - 8:00pm
Saturday: 11:00am - 8:00pm
Sunday: 11am - 7:00pm
Please note that last entrance for all events is strictly at the time of the final show of the night. No entry will be permitted after this time.
All guests who enter during the final show time of the day will still have the opportunity to experience the full event.
Tickets can be purchased in advance online at www.candytopia.com Due to popular demand, we cannot guarantee you will be able to purchase tickets at the door.
Candytopia is the sweetest location for your next celebration or event. Groups of up to 12 guests (Adult & Kids) can be purchased directly through the website.
Looking to book for a group larger than 12 guests? Contact us at firstname.lastname@example.org
111 W 32nd St
(corner of 32nd and 6th)
New York, New York 10001
✨ Before you visit, here is what we’re doing to keep you safe ✨
The ADA: It’s not just a good idea, it’s the law. We got you!
Our elevator may not be made of glass, but Candytopia New York is only accessible via elevator.
Why yes we do! The bathrooms are located in the middle of the experience, so we recommend using the restrooms prior to your visit.
All guests that purchase a ticket or enter Candytopia are subject to Candytopia’s Guest Release and Waiver of Liability, Promise Not To Sue, Assumption of Risk, and Indemnity Agreement, a copy of which can be found online at: www.candytopia.com/waiver-houston. Each guest will be deemed to have consented to the terms of such agreement by purchasing a ticket to or entering Candytopia.
Please be advised that our exhibit uses loud music and bright lights as a part of the sensory experience. If you or a member of your party is sensitive to these factors, please come prepared. Feel free to notify a Candytopia staff member if you are ever feeling uncomfortable and need to skip past a particular section.
Visit our website to see our current locations.
Sign up to be the first to know about future touring locations! We'll use our members' zip codes to gauge interest so tell your friends to sign up.
Contact our customer service team at email@example.com and we'll check with our awesome Candy staff at your location.
For the time being all tickets must be purchased in advance on our website to allow us to monitor attendance volumes. No door sales will be available.
Children 4-12: $29
Children 0-3: Free! (No ticket necessary)
Children of all ages must be accompanied by an adult.Tickets are valid ONLY at the assigned date and time slot.
We accept all major credit cards, Apple Pay, and Google Pay. We are operating cashless at this time.
HELP! I BOUGHT TICKETS FOR THE WRONG DATE
Visit ShowClix customer support by clicking here or call 1-888-850-8718. They can help you with the exchange, depending on availability. Please note that we are unable to consider same-day time changes.
All ticket sales are final. Tickets to Candytopia are non-refundable.
We do however offer a very flexible ticket exchange program. Unused tickets may be exchanged for any Date/Showtime in the future through the end of our run in New York City. See above!
Your ticket will grant you one time access to our exciting candy museum, where you will have plenty of fun photo opportunities and delicious samples of candy to try! You will also get a chance to dip into our famous marshmallow pit and shop at our exclusive gift shop!
Please arrive at least 15 minutes early. Any group arriving less than 15 minutes prior may have to wait beyond their scheduled timeslot for entry.
HOW LONG WILL MY VISIT TAKE?
A trip through Candytopia lasts a little over an hour. The faves on your Instagram posts will last a lifetime. You’re welcome to browse our gift shop afterwards!
Bring your ticket, a photo ID, and your sweet self.
No outside food or drink is permitted within Candytopia, but we’ll have plenty of treats inside for you!
Large Bags, large coats or anything you are not able to carry while at the experience. We do not offer a coat check service.
Please note that there is no place to store a stroller, however it is possible for you to bring small strollers through the experience if required.
Pets are not allowed, including the adorable Papillon mix who lives in your purse and you think we won’t notice. The only exception is for service animals on a leash and under their human partner's control as authorized by applicable law. Please be warned that some rooms will contain chocolate, so proceed with caution.
Yes! The handout candies in Candytopia are nut-free. Some of the handouts are produced in a facility that handles nuts. We have gluten-free, dairy-free, egg-free, soy-free, kosher, and vegan options. Please ask our staff for assistance.
Items sold in the gift shop are not guaranteed to be allergen free. Please read the labels carefully to determine if the product meets your requirements.