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YOUR New YORK CITY VISIT

CANDYTOPIA NYC NOW OPEN!
BOOK YOUR TICKET
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HOURS

Please check the calendar during the booking checkout for available tickets. Tickets sell out fast and if your date and time is not showing it is sold out.


Monday: 10am - 8:00pm (Last show at 7:00)

Tuesday: Closed

Wednesday: 10am - 8:00pm (Last show at 7:00)

Thursday: 10am - 8:00pm (Last show at 7:00)

Friday: 10am - 9:30pm (Last show at 8:30)

Saturday: 10am - 9:30pm (Last show at 8:30)

Sunday: 11am - 9:30pm (Last show at 8:30)


Please note that last entrance for all events is strictly 7:00pm Monday-Thursday and 8:30pm on Friday-Sunday. No entry will be permitted after this time.

All guests who enter during the final show time of the day will still have the opportunity to experience the full event.

ADMISSION

Adults: $36

Ages 4-12: $29

Ages 0-3:  Free!  (No ticket necessary)

Tickets can be purchased in advance online at www.candytopia.com Due to popular demand, we cannot guarantee you will be able to purchase tickets at the door.


GROUP TICKETS

Candytopia is the sweetest location for your next celebration or event. Groups of up to 12 guests (Adult & Kids) can be purchased directly through the website.

Looking to book for a group larger than 12 guests? Contact us at kisses@candytopia.com

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LOCATION

111 W 32nd St

(corner of 32nd and 6th)

New York, New York 10001

OUR COMMITMENT TO YOUR SAFETY

✨ Before you visit, here is what we’re doing to keep you safe ✨

  • If you are sick, please stay at home. We're happy to reschedule your ticket.
  • Sanitize! Hand sanitizer is located throughout the exhibit.
  • We’ve increased cleaning and disinfection procedures.
  • READ OUR COMMITMENT TO KEEPING YOU SAFE

    FAQS

    LOCATION

    IS CANDYTOPIA WHEELCHAIR / ADA ACCESSIBLE?

    The ADA: It’s not just a good idea, it’s the law.  We got you!


    DO YOU HAVE RESTROOMS?

    Why yes we do! The bathrooms are located in the middle of the experience, so we recommend using the restrooms prior to your visit.


    WHAT TERMS AND CONDITIONS APPLY?

    All guests that purchase a ticket or enter Candytopia are subject to Candytopia’s Guest Release and Waiver of Liability, Promise Not To Sue, Assumption of Risk, and Indemnity Agreement, a copy of which can be found online at: www.candytopia.com/waiver-houston. Each guest will be deemed to have consented to the terms of such agreement by purchasing a ticket to or entering Candytopia.


    NOISE AND LIGHT SENSITIVITY

    Please be advised that our exhibit uses loud music and bright lights as a part of the sensory experience. If you or a member of your party is sensitive to these factors, please come prepared. Feel free to notify a Candytopia staff member if you are ever feeling uncomfortable and need to skip past a particular section.


    WHEN WILL CANDYTOPIA COME TO MY CITY?

    Visit our website to see our current locations.

    Sign up to be the first to know about future touring locations! We'll use our members' zip codes to gauge interest so tell your friends to sign up.


    I LOST SOMETHING AT THE EVENT, WHO CAN I CONTACT?

    Contact our customer service team at kisses@candytopia.com and we'll check with our awesome Candy staff at your location.

    TICKETS

    OMG, HOW DO I GET TICKETS?

    For the time being all tickets must be purchased in advance on our website to allow us to monitor attendance volumes. No door sales will be available.

    Adults: $36

    Children 4-12: $29

    Children 0-3: Free! (No ticket necessary)

    Children of all ages must be accompanied by an adult.Tickets are valid ONLY at the assigned date and time slot. Tickets purchased on unauthorized third party.


    WHAT PAYMENTS DO YOU ACCEPT?

    We accept all major credit cards, Apple Pay, and Google Pay. We do not accept cash.

    HELP! I BOUGHT TICKETS FOR THE WRONG DATE

    Visit ShowClix customer support  by clicking here or call 1-888-850-8718. They can help you with the exchange, depending on availability. Please note that on-the-day ticket changes are not available.


    WHAT IS YOUR RETURN POLICY?

    All ticket sales are non-refundable.  You can exchange your tickets for another date while available.  See above!


    WHAT DOES MY TICKET INCLUDE?

    Your ticket will grant you one time access to our exciting candy museum, where you will have plenty of fun photo opportunities and delicious samples of candy to try! You will also get a chance to dip into our famous marshmallow pit and shop at our exclusive gift shop!


    YOUR VISIT

    HOW EARLY SHOULD I ARRIVE?

    Please arrive at least 15 minutes early.  Any group arriving less than 15 minutes prior may have to wait beyond their scheduled timeslot for entry.

    Final entry is at 7:00pm Monday-Thursday, 8:30pm Friday-Sunday.

    Please note that no guests will be admitted after this time.


    HOW LONG WILL MY VISIT TAKE?

    A trip through Candytopia lasts a little over an hour. The faves on your Instagram posts will last a lifetime.  You’re welcome to browse our gift shop or hang out in our candy lounge afterward, too!


    WHAT SHOULD I BRING?

    Bring your ticket, a photo ID, and your sweet self.

    No outside food or drink is permitted within Candytopia, but we’ll have plenty of treats inside for you!


    WHAT SHOULD I LEAVE AT HOME/IN THE CAR?

    Large Bags

    Large coats or anything you are not able to carry while at the experience. We do not offer a coat check service.

    Please note that this time the Stroller valet is closed, however it is possible for you to bring small strollers through the experience if required.


    CAN I BRING MY PET?

    Pets are not allowed, including the adorable Papillon mix who lives in your purse and you think we won’t notice. The only exception is for service animals on a leash and under their human partner's control as authorized by applicable law. Please be warned that some rooms will contain chocolate, so proceed with caution.


    I HAVE A FOOD ALLERGY. WILL I BE ABLE TO ENJOY THE CANDY SAMPLES?

    Yes! The handout candies in Candytopia are nut-free. Some of the handouts are produced in a facility that handles nuts. We have gluten-free, dairy-free, egg-free, soy-free, kosher, and vegan options. Please ask our staff for assistance.

    Items sold in the gift shop are not guaranteed to be allergen free. Please read the labels carefully to determine if the product meets your requirements.

    GOT QUESTIONS?

    Contact us:

    kisses@candytopia.com

    Copyright © 2022 Youtopia Entertainment, LLC