ADMISSION


Adults: $28

Ages 4-12: $20

Ages 0-3:  Free!  (No ticket necessary)


We highly recommend you buy tickets online in advance. Limited tickets may be available at the door, but cannot be guaranteed.


GROUP TICKETS AND EVENTS


For groups of more than 12 and private events, visit our Groups page.


YOUR PHILADELPHIA VISIT

LOCATION 


Fashion District Philadelphia

901 Market Street #1150

Philadelphia, PA 19107


Located at new Fashion District Philadelphia on Market Street and 9th.

HOURS


PLEASE NOTE PHILADELPHIA EVENT IS TEMPORARILY CLOSED


Please check the calendar during the booking checkout for available tickets. Tickets sell out fast and if your date and time is not showing it is sold out.


Monday: 10AM to 8:30PM 

Tuesday: 10AM to 8:30PM  (Closed 03/17, 03/24 & 03/31)

Wednesday: 10AM to 8:30PM 

Thursday: 10AM to 8:30PM 

Friday: 10AM to 8:30PM 

Saturday: 10AM to 8:30PM 

Sunday: 11AM to 8:30PM


Please note that last entrance for all events is strictly 8.30pm. No entry will be permitted after this time. 

DIRECTIONS AND PARKING


PARKING

We recommend parking at either the Parkade on 8th Street and Filbert Street or the  Autopark at 10th and Filbert Street. 


TRANSPORT

SEPTA Jefferson Station: Entrance on Filbert St. between 10th & 11th St. or on 11th St. between Filbert and Market St.


Reading Terminal Headhouse: Entrance on 12th and Market St.


Market-Frankford Line: Entrance on 8th and Market St. or 11th and Market St.


Event Update: Please note that Candytopia Philadelphia is temporarily closed.

CONTACT US

General Questions and Ticket inquiries

kisses@candytopia.com


FAQS

TICKETS

LOCATION

YOUR VISIT

OMG, HOW DO I GET TICKETS?


We highly recommend you buy tickets online in advance. Limited tickets may be available at the door, but not guaranteed. 


Adults: $28

Children ages 4-12: $20

Children age 3 and under: Free


Children of all ages must be accompanied by an adult.

Tickets are valid ONLY at the assigned date and time slot. 

Tickets purchased on unauthorized third party


WHAT PAYMENTS DO YOU ACCEPT?


We accept all major credit cards, Apple Pay, and Google Pay. We do not accept cash.


WHAT IS YOUR RETURN POLICY?


All ticket sales are non-refundable.  You can exchange your tickets for another date while available.  See above!


WHAT DOES MY TICKET INCLUDE?


Your ticket will grant you one time access to our exciting candy museum, where you will have plenty of fun photo opportunities and delicious samples of candy to try! You will also get a chance to jump into our famous marshmallow pit and shop at our exclusive gift shop!


HOW EARLY SHOULD I ARRIVE?


Please arrive at least 15 minutes early.  Guests who arrive more than 30 minutes late will be denied admittance.  

Final entry is at 8.30pm. Please note that no guests will be admitted after this time.


HOW LONG WILL MY VISIT TAKE?


A trip through Candytopia lasts a little over an hour. The faves on your Instagram posts will last a lifetime.  


You’re welcome to browse our gift shop or hang out in our candy lounge afterward, too!


WHAT SHOULD I BRING?


Bring your ticket, a photo ID, and your sweet self.


No outside food or drink is permitted within Candytopia, but we’ll have plenty of treats inside for you!


WHAT SHOULD I LEAVE AT HOME/IN THE CAR?


Large Bags

Strollers

Large coats or anything you are not able to carry while at the experience. We do not offer a coat check service. 


CAN I BRING MY PET?


Pets are not allowed, including the adorable Papillon mix who lives in your purse and you think we won’t notice. The only exception is for service animals on a leash and under their masters’ control as authorized by applicable law. Please be warned that some rooms will contain chocolate, so proceed with caution.


I HAVE A FOOD ALLERGY, WILL I BE ABLE TO ENJOY THE CANDY SAMPLES?


Yes! Candy Queen Jackie Sorkin has a decade of experience in candy catering, and she's seen it all. She knows how to accommodate all kinds of dietary needs!  


The handout candies in Candytopia are nut-free. Some of the handouts are produced in a facility that handles nuts. We have gluten-free, dairy-free, egg-free, soy-free, kosher, and vegan options. Please ask our staff for assistance.


Items sold in the gift shop are not guaranteed to be allergen free. Please read the labels carefully to determine if the product meets your requirements.


WHEN WILL CANDYTOPIA COME TO MY CITY


Visit our website to see our current locations.


Sign up to be the first to know about future touring locations! We'll use our members' zip codes to gauge interest so tell your friends to sign up.


IS THIS GOING TO BE AMAZING?


You have no idea.


I LOST SOMETHING AT THE EVENT, WHO CAN I CONTACT?


Contact our customer service team at kisses@candytopia.com and we'll check with our awesome Candy staff at your location. 

IS CANDYTOPIA WHEELCHAIR / ADA ACCESSIBLE? 


The ADA: It’s not just a good idea, it’s the law.  We got you!


DO YOU HAVE RESTROOMS? 


The restrooms are located on the second level of the mall just across from our space, so we recommend using the restrooms prior to your visit.


WHAT TERMS AND CONDITIONS APPLY?


All guests that purchase a ticket or enter Candytopia are subject to Candytopia’s Guest Release and Waiver of Liability, Promise Not To Sue, Assumption of Risk, and Indemnity Agreement, a copy of which can be found online at: www.candytopia.com/waiver-pennsylvania. Each guest will be deemed to have consented to the terms of such agreement by purchasing a ticket to or entering Candytopia.


NOISE AND LIGHT SENSITIVITY


Please be advised that our exhibit uses loud music and bright lights as a part of the sensory experience. If you or a member of your party is sensitive to these factors, please come prepared. Feel free to notify a Candytopia staff member if you are ever feeling uncomfortable and need to skip past a particular section.

Copyright © 2020 Candytopia LLC

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