YOUR SCOTTSDALE VISIT
15147 N. Scottsdale Rd. Suite 180
Scottsdale, AZ 85254
Scottsdale Quarter has three parking garages located at the North and South ends of the property as well as on the East side off of 73rd Street. They are accessible from 72nd Place and 73rd Place, south of the Greenway-Hayden Loop and north of Butherus.
Ages 4-12: $20
Ages 0-3: Free! (No ticket necessary)
For the time being all tickets must be purchased in advance on our website to allow us to monitor attendance volumes. No door sales will be available.
PRIVATE GROUP TICKETS
Book a private entry timeslot with your family and friends. This group ticket allows entry for a group of 10 (Adults or Kids 3+) with your own entry timeslot.
Please check the calendar during the booking checkout for available tickets. Tickets sell out fast and if your date and time is not showing it is sold out.
Wednesday: 12noon to 7:00PM
Thursday: 12noon to 7:00PM
Friday: 12noon to 7:00PM
Saturday: 12noon to 7:00PM
Sunday: 12noon to 7:00PM
Please note that last entrance for all events is strictly 7.00pm. No entry will be permitted after this time.
Candytopia Scottsdale is reopening soon!
OUR COMMITMENT TO YOUR SAFETY
Here at Candytopia, the safety of our visitors and employees is our number one priority. Based on guidance from health authorities and government agencies, we will be implementing new health and safety measures for your visit to provide you with the safest experience possible.
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General Questions and Ticket Inquiries
OMG, HOW DO I GET TICKETS?
We highly recommend you buy tickets online in advance. Limited tickets may be available at the door, but not guaranteed.
Children ages 4-12: $20
Children age 3 and under: Free
Children of all ages must be accompanied by an adult.
Tickets are valid ONLY at the assigned date and time slot.
Tickets purchased on unauthorized third party
HELP! I BOUGHT TICKETS FOR THE WRONG DATE
Email ShowClix customer support or call 1-888-718-4253. They can help you with the exchange, depending on availability. Please note that on-the-day ticket changes are not available.
WHAT PAYMENTS DO YOU ACCEPT?
We accept all major credit cards, Apple Pay, and Google Pay. We do not accept cash.
WHAT IS YOUR RETURN POLICY?
All ticket sales are non-refundable. You can exchange your tickets for another date while available. See above!
WHAT DOES MY TICKET INCLUDE?
Your ticket will grant you one time access to our exciting candy museum, where you will have plenty of fun photo opportunities and delicious samples of candy to try! You will also get a chance to jump into our famous marshmallow pit and shop at our exclusive gift shop!
IS CANDYTOPIA WHEELCHAIR / ADA ACCESSIBLE?
The ADA: It’s not just a good idea, it’s the law. We got you!
DO YOU HAVE RESTROOMS?
Why yes we do! The bathrooms are located in the middle of the experience, so we recommend using the restrooms prior to your visit.
WHAT TERMS AND CONDITIONS APPLY?
All guests that purchase a ticket or enter Candytopia are subject to Candytopia’s Guest Release and Waiver of Liability, Promise Not To Sue, Assumption of Risk, and Indemnity Agreement, a copy of which can be found online at: www.candytopia.com/waiver-arizona. Each guest will be deemed to have consented to the terms of such agreement by purchasing a ticket to or entering Candytopia.
NOISE AND LIGHT SENSITIVITY
Please be advised that our exhibit uses loud music and bright lights as a part of the sensory experience. If you or a member of your party is sensitive to these factors, please come prepared. Feel free to notify a Candytopia staff member if you are ever feeling uncomfortable and need to skip past a particular section.
HOW EARLY SHOULD I ARRIVE?
Please arrive at least 15 minutes early. Guests who arrive more than 30 minutes late will be denied admittance.
Final entry is at 8.30pm. Please note that no guests will be admitted after this time.
HOW LONG WILL MY VISIT TAKE?
A trip through Candytopia lasts a little over an hour. The faves on your Instagram posts will last a lifetime.
You’re welcome to browse our gift shop or hang out in our candy lounge afterward, too!
WHAT SHOULD I BRING?
Bring your ticket, a photo ID, and your sweet self.
No outside food or drink is permitted within Candytopia, but we’ll have plenty of treats inside for you!
WHAT SHOULD I LEAVE AT HOME/IN THE CAR?
Large coats or anything you are not able to carry while at the experience. We do not offer a coat check service.
CAN I BRING A STROLLER?
Where possible please leave strollers at home or in the car. If required we have a holding area where strollers can be left.
CAN I BRING MY PET?
Pets are not allowed, including the adorable Papillon mix who lives in your purse and you think we won’t notice. The only exception is for service animals on a leash and under their masters’ control as authorized by applicable law. Please be warned that some rooms will contain chocolate, so proceed with caution.
I HAVE A FOOD ALLERGY. WILL I BE ABLE TO ENJOY THE CANDY SAMPLES?
Yes! Candy Queen Jackie Sorkin has a decade of experience in candy catering, and she's seen it all. She knows how to accommodate all kinds of dietary needs!
The handout candies in Candytopia are nut-free. Some of the handouts are produced in a facility that handles nuts. We have gluten-free, dairy-free, egg-free, soy-free, kosher, and vegan options. Please ask our staff for assistance.
Items sold in the gift shop are not guaranteed to be allergen free. Please read the labels carefully to determine if the product meets your requirements.
WHEN WILL CANDYTOPIA COME TO MY CITY
Visit our website to see our current locations.
Sign up to be the first to know about future touring locations! We'll use our members' zip codes to gauge interest so tell your friends to sign up.
IS THIS GOING TO BE AMAZING?
You have no idea.
I LOST SOMETHING AT THE EVENT, WHO CAN I CONTACT?
Contact our customer service team at firstname.lastname@example.org and we'll check with our awesome Candy staff at your location.